Privacy Policy

Overview

Once Upon A Bobbin provides custom quilting services and an online pattern library. This Privacy Policy explains what information we collect, how we use it, and when we may share it.

Information We Collect

We may collect the following types of information:

• Contact information you provide, such as your name, email address, phone number, and mailing information.
• Quilt order information, including project names, measurements, pricing, invoices, payments, notes, and uploaded images.
• Account information used to sign in, including Google account profile details made available during authentication.
• Basic technical information such as browser type, IP address, device information, and usage activity needed to operate and secure the website.

How We Use Information

We use personal information to:

• Provide quilting services, manage customer orders, and prepare invoices.
• Let approved users access the pattern library and related account features.
• Process payments, maintain business records, and provide customer support.
• Improve site performance, security, and reliability.
• Comply with legal, tax, accounting, and recordkeeping obligations.

How We Share Information

We do not sell personal information. We may share information with service providers that help us operate the website and business, such as hosting, authentication, database, storage, payment, and email providers. We may also disclose information if required by law or to protect our rights, customers, or the security of the service.

Data Retention

We retain information for as long as reasonably necessary to provide services, maintain business and tax records, resolve disputes, enforce our agreements, and meet legal obligations.

Security

We use reasonable administrative, technical, and organizational measures to protect personal information. No method of transmission or storage is completely secure, so we cannot guarantee absolute security.

Your Choices

You may contact us to request updates to your information or ask questions about how your data is used. If you no longer want access to the website, we may disable your account upon request, subject to any records we need to keep for business or legal reasons.

Third-Party Services

This website may rely on third-party services such as Google Sign-In and Supabase. Those services may collect and process data under their own terms and privacy policies.

Changes To This Policy

We may update this Privacy Policy from time to time. When we do, we will post the revised version on this page and update the effective date.

Contact

If you have questions about this Privacy Policy, please contact Once Upon A Bobbin at pamncharlie@gmail.com.